Refund policy
Return and Refund Policy
We want you to be happy with your purchase. If you are not, contact us within 14 days of delivery.
To be eligible for a return:
- The item must be unused and in its original condition and packaging.
- You must contact us first at [your email] with your order number and photos if the item is damaged or incorrect.
Damaged, defective or wrong items: Contact us within 14 days of delivery with photos. We will send a replacement or issue a full refund.
Return shipping: Unless the item is damaged or incorrect, the customer is responsible for return shipping costs. Please do not send items back without contacting us first, as returns sent without authorization cannot be processed.
Refunds: Once we receive and inspect your return, we will notify you. Approved refunds are issued to your original payment method within 5-10 business days.
Non-returnable items: Items that have been used, washed or damaged by the customer.
Cancellations: Orders can be cancelled before they are shipped. Contact us as soon as possible.
Questions? Contact us at [your email].